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Job Title: Senior Lead Control Management Officer - Consumer Lending EBCE
Location: Chandler, AZ
Position Type: Full Time
Post Date: 06/30/2022
Expire Date: 08/28/2022
Job Categories: Accounting/Auditing, Finance/Economics, Financial Services, Human Resources, Information Technology, Military, Quality Control, Research & Development, Energy / Utilities
Job Description
Senior Lead Control Management Officer - Consumer Lending EBCE

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Lead Control Management Officer supporting our Consumer Lending (CL) group. This position sits within the Control Management organization and will support activities aligned with Evidence-Based Control Evaluation (EBCE) as required to drive the implementation of Wells Fargo's policies across Consumer Lending.  Specifically, EBCE evaluates whether controls are well-designed and operating effectively.  Our approach is tailored based on Risk and Control Self-Assessment data, and it supports proactive risk management in alignment with the Risk Management Framework.  We perform evidence-based evaluations and document our outcomes based on applicable policies and standards.

This role will lead a team of assessors that will perform evidence-based control evaluations, and other activities as needed.  Evaluations generally include interviews with business partners, developing narratives based on the walkthroughs, determining the most appropriate testing methodologies, crafting specific test scripts, overseeing assessors as they perform testing, formally documenting results and evidence, and reporting on findings.  The role will also provide guidance, coaching, and feedback to control assessors, interact directly with senior business leaders, and prioritize multiple activities simultaneously under time-sensitive deliverables.

Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

  • Independently lead operational excellence activities to drive continuous improvement for CL EBCE in collaboration with peers by identifying and implementing shared best practices and continuous improvement opportunities. Drive enhancement of tools, infrastructure, program and reporting methods to facilitate program effectiveness
  • Develop presentations and materials for senior leaders with effectiveness across a wide range of audiences, with demonstrated ability to draw insights and conclusions from content originating from multiple sources and of various quality levels and to tie those insights into a cohesive story/executive presentation
  • Independently lead control evaluation (i.e. testing) engagements, varying in complexity and risk level, and perform quality control checks over the evaluations executed by more junior level associates
  • Lead and oversee numerous assessors, including providing coaching, guidance, and feedback (but will not directly manage team members)
  • Identify appropriate data populations needed to execute control evaluation including strategies to effectively sample the relevant population
  • Develop and/or oversee the development of test scripts needed to effectively evaluate the control
  • Ensure control evaluation engagements are completed within appropriate timelines and often on a condensed schedule
  • Escalate schedule delays to the control evaluation group leader with proposed resolution plans
  • Create schedules for evaluation engagements and consult on scheduling and capacity planning across the team
  • Escalate potential control deficiencies discovered during the completion of the control evaluation to the appropriate stakeholder and/or leader
  • Foster strong relationships with team, collaborate effectively, and partner with multiple leaders
  • Coordinate with Audit, Independent Testing & Validation, COSO and possibly regulators on risk related topics
  • Interface internally with the control team and line of business leadership
  • Leverage knowledge of industry standards and best practices around control evaluations (i.e. control testing) and risk management processes

Required Qualifications, US:

  • 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Strong control evaluation/testing and/or Audit experience.
  • Strong risk and control fundamentals experience.
  • Comprehensive understanding of risk types, methodologies, and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
  • Experience drafting and executing control evaluation test scripts to assess the design and performance of internal controls
  • Comprehensive understanding of operational risk management in the financial services industry including experience in RCSA
  • Ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders
  • Ability to effectively communicate, verbal and written, with various levels of management, including senior leaders and executives
  • Skillfully builds constructive and effective relationships.
  • Delivers on commitments and renegotiates when needed
  • Strong sense of accountability
  • Able to think strategically and pivot between multiple priorities
  • Advanced experience with Microsoft Word, Excel, Power Point, SharePoint
  • Ability to drive and lead organizational change, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to exercise independent judgment to identify and resolve problems
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to synthesize data from a variety of sources and deliver results quickly
  • Risk Management Certifications (i.e., CIA, CISA, CRCM, CPA, etc.)
  • A BS/BA degree or higher

Office locations:

  • 800 S JORDAN CREEK PKWY West Des Moines IA
  • 250 E John Carpenter Frwy Irving TX
  • 2800 S Price Rd Bldg D Chandler
  • 550 S 4th St Minneapolis MN
  • 2200 Concord Pike Wilmington DE
  • 401 S Tryon St Charlotte NC

Salary Range:

  •  $144,400-222,200 base annual salary dependent on experience. May be considered for a discretionary bonus.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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